UKinbound is launching a campaign after Canterbury Christ Church University research has highlighted the lack of language skills in the UK hospitality industry.
Tourism orgasnisations traditionally rely on EU nationals for language skills, but many are departing the UK ahead of Brexit, with the highest number since 2008 – around 130,000 – leaving in the year to September 2017.
There is also a decline in young people studying a foreign language.
The findings include the fact few tourism and/or hospitality undergraduate and postgraduate courses in the UK offer languages as part of the curriculum. The UK is the fifth most visited country globally,and language skills are needed not only for communication with visitors, but in negotiating with tour operators and overseas suppliers
UKinbound is also campaigning to about the need for no barriers, or minimal barriers, to inbound EU tourism post-Brexit.