Three Manchester businessmen who rented a Los Angeles Airbnb property for five weeks were evicted after two weeks, because the host, who was subletting illegally both under the building’s lease and city legislation, owed $5,000 in rent.

The guests were given three days to pay, or risk bailiffs entering and taking their property. They contacted Airbnb who assured them they would be refunded and re-housed; but several days later they had heard nothing, and found their account had been locked. In fact, when they had reported the listing as fraudulent, Airbnb had cancelled the booking entirely without telling them, or finding them somewhere else to stay.

The listing was still available to book via the platform this week.

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