According to the job satisfaction Qualtrics Pulse survey, 73% of those who work in the UK travel and leisure industry are happy in their work, with 13% claiming to be “extremely satisfied”. 58% said they felt there was opportunity for job growth and 60% said that they were satisfied with the level of recognition that they received at work, with 62% of pleased with their work life balance.


The report believes that work-life balance is key to staff retention and employee engagement, which positively impact the guest experience.

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