The vacation rental market is one of the most dynamic parts of the travel landscape today and relies heavily on developments in technology.

This Skift article interviews the CEO and vice president of technology of Stay Alfred, one of a new breed of vacation rental property managers trying to bring hotel-like standards and scale to the sector, about operating at the city level, not at the building level; controlling data; personalising guest experience; creating and implementing a successful customer relationship management tool, integrated with guest data; controlling a revenue management system; daily fluctuations in supply and demand due to the sharing economy; guest portal apps that integrates into other app, like Uber or Lyft; optimising cleaning schedulesat locations across a city; smart locks and lockboxes; secure and reliable wifi solutions; and how they’re creating a new category of accommodation – Airbnb meets Marriott.

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