This article interviews mobility decision-makers to find out their priorities and wish lists from serviced apartments this year, whether their preferences are changing, and whether they have any recommendations for the sector, such as serviced apartment providers looking into organising programmes for expats’ families.

Serviced apartments re described as offering compliance with security and insurance rather than an unsecure environment where things are liable to get stolen.

The wish list for serviced apartment providers also includes add-ons such as grocery service and activities for the expat’s partner; location, credibility and cost; the provision of a mobile phone that the assignee’s family can use to stay connected; the one way hotels are considered superior is in the provision of end-to-end services such as airport shuttle or pick-up.

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