This Skift article outlines conversations with leaders behind technology innovations at the world’s biggest travel management companies, around big data and personalisation tools for business travellers, and how it will create differentiation among the players, who may have prioritised different technologies.

It discusses when a more connected and insightful future will arrive; United Airlines’ Polaris service; Travelport creating technology solutions its clients want to use; Qantas and Virgin Australia offering wifi on all domestic flights by the end of 2018; Air France-KLM Group’s capacity growth spurt; Uber adding new safety measures for London’s Regulator; and Avis’ shortage of innovative solutions.


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