Results from ASAP Business Partner Mitre Linen’s first survey of almost 300 independent hoteliers from across the UK in June 2018 show that falling room rates and the impact of Brexit are the main key business challenges facing hotels today.

Hoteliers also quote increasing competitiveness, skill shortages, guest feedback sites and the impact of social media on the sector as key challenges as well as the power of OTAs, Airbnb and TripAdvisor.

Interesting findings included that over one-third change the linen every third day for guests staying seven days, while 17% are happy to refresh every day or every other day.

[pdf-embedder url=”https://hub.theasap.org.uk/wp-content/uploads/2018/10/Mitre-Connects-Survey-Results-1.pdf” title=”Mitre Connects Survey Results (1)”]

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