In this article, Asia Pacific President Craig Smith discusses the differences between Marriott’s first foray into Airbnb territory and the existing homeshare giants, especially around assured quality of accommodation and the ability to pay with reward points.

He also describes the rise in Chinese tourism as the new disruptor, like Airbnb, saying that the world changed when Americans started travelling en-masse. Now it’s the turn of the Chinese, and hospitality worldwide needs to be ready for the way they pay – using WeChat Pay and AliPay – as well as catering for other requirements such as a Chinese breakfast, Chinese-language TV and staff that speak their languages.

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