While the use of smart speakers is becoming common in larger hotel chains for assisting guests with information and communication, this article discusses how some in hospitality are using the technology to simplify and streamline operations away from guests as well.

Amazon’s Alexa can manage daily tasks such as notifying the system if a room is ready for room service or check-in, or if there’s a maintenance request, cutting telephone costs and saving time.

Hotels can even integrate voice technology with their own revenue stream management, making accounting quicker and possible remotely.

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