Business travelers expect consistency Airbnb can’t deliver, and Uber can

Airbnb has disrupted the hotel space, but has struggled to penetrate the business travel market with the same success as transport disruptor Uber.

Analysis of the business receipts in 2016 showed Uber to be the most expensed service, while Airbnb made up less than 1% of expenses in the lodging category.

Both Airbnb and Uber come in at lower price points than their traditional competitors, and have easy-to-use mobile booking tools. But Uber’s combination of low cost and high convenience fuels business travel adoption, while a diverse group of Airbnb hosts cannot provide the consistency business travelers expect. In retaliation, Airbnb is developing partnerships with concierge companies and services to mimic the hotel experience.
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