The corporate travel industry can overuse a series of buzzwords reflecting a mix of old and new technologies and concepts.

This article asks some industry experts their views on buzzwords of the past, the current phrases they’re most sick of hearing, and the relevance they hold for the current market, including: open booking; the sharing economy; gamification; incentivising; behavioural economics; messaging; AI and chatbots; big data;  traveller centricity; personalisation; curation; millennials; bleisure; and bizcation.

Read full article:

Tagged with →