Signed from ‘Airbnb’s Founders, Brian, Joe and Nate’ the company has released a letter to all hosts to explain their policy of reacting to the World Health Organization declaring Covid-19 a pandemic by allowing all guests globally to cancel eligible reservations for a full refund – including all Airbnb fees.

Trying to be as transparent and proactive as possible, the letter  describes the first priority as the health of the public and Airbnb communities, and signs off ‘We are partners, and we will get through this together’.

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