Details have emerged about Airbnb-owned tech company Trooly’s technology which background checks and screens potentially dangerous and unruly guests, using a range of online tools including social media, allowing the short-term rental company to investigate suspicious activity. Identifiable traits include conscientiousness and openness, “neuroticism and involvement in crimes”, while both hosts and guests are screened against regulatory, terrorist and sanctions watchlists.The AI-determined “trustworthiness score” is used to gauge whether a guest is compatible and suitable for renting a property.
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